Contact GM Glasses
Your trusted destination for authentic Gentle Monster eyewear. We're here to help with all your questions about our premium sunglasses and glasses collection.
Visit Our Store
GM Glasses Flagship Store
2847 Madison Avenue
New York, NY 10017
United States
Located in the heart of Manhattan, our flagship store offers the complete Gentle Monster experience with personalized fittings and expert advice.
Phone Support
Customer Service: +1 (212) 555-0199
International: +1 (212) 555-0298
Email Support
General Inquiries:
[email protected]
Orders & Shipping:
[email protected]
Returns & Exchanges:
[email protected]
We respond to all emails within 24 hours during business days.
Store Hours
Customer Service Departments
🛍️ Sales & Product Info
Get detailed information about our Gentle Monster collections, pricing, availability, and help choosing the perfect eyewear for your style.
📦 Shipping & Orders
Track your orders, shipping information, delivery updates, and international shipping options to your region.
🔄 Returns & Exchanges
Easy returns within 30 days, exchanges for different sizes or styles, and hassle-free refund processing.
🔧 Technical Support
Website assistance, account issues, payment problems, and help navigating our online store features.
🚨 Urgent Support
24/7 Emergency Line: +1 (212) 555-0911
For urgent order issues, lost shipments, or immediate assistance outside business hours.